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KATOUNE DAYS -30% directly deducted at checkout | ♥ Free delivery in Switzerland and EU
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    Ethiopia

    (ETB Br)

  • Falkland Islands

    Falkland Islands

    (FKP £)

  • Faroe Islands

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    (DKK kr.)

  • Fiji

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    (FJD $)

  • Finland

    Finland

    (EUR €)

  • France

    France

    (EUR €)

  • French Guiana

    French Guiana

    (EUR €)

  • French Polynesia

    French Polynesia

    (XPF Fr)

  • French Southern Territories

    French Southern Territories

    (EUR €)

  • Gabon

    Gabon

    (XOF Fr)

  • Gambia

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  • Georgia

    Georgia

    (CHF CHF)

  • Germany

    Germany

    (EUR €)

  • Ghana

    Ghana

    (CHF CHF)

  • Gibraltar

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    (GBP £)

  • Greece

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    (EUR €)

  • Greenland

    Greenland

    (DKK kr.)

  • Grenada

    Grenada

    (XCD $)

  • Guadeloupe

    Guadeloupe

    (EUR €)

  • Guatemala

    Guatemala

    (GTQ Q)

  • Guernsey

    Guernsey

    (GBP £)

  • Guinea

    Guinea

    (GNF Fr)

  • Guinea-Bissau

    Guinea-Bissau

    (XOF Fr)

  • Guyana

    Guyana

    (GYD $)

  • Haiti

    Haiti

    (CHF CHF)

  • Honduras

    Honduras

    (HNL L)

  • Hong Kong SAR

    Hong Kong SAR

    (HKD $)

  • Hungary

    Hungary

    (HUF Ft)

  • Iceland

    Iceland

    (ISK kr)

  • India

    India

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  • Indonesia

    Indonesia

    (IDR Rp)

  • Iraq

    Iraq

    (CHF CHF)

  • Ireland

    Ireland

    (EUR €)

  • Isle of Man

    Isle of Man

    (GBP £)

  • Israel

    Israel

    (ILS ₪)

  • Italy

    Italy

    (EUR €)

  • Jamaica

    Jamaica

    (JMD $)

  • Japan

    Japan

    (JPY ¥)

  • Jersey

    Jersey

    (CHF CHF)

  • Jordan

    Jordan

    (CHF CHF)

  • Kazakhstan

    Kazakhstan

    (KZT 〒)

  • Kenya

    Kenya

    (KES KSh)

  • Kiribati

    Kiribati

    (CHF CHF)

  • Kosovo

    Kosovo

    (EUR €)

  • Kuwait

    Kuwait

    (CHF CHF)

  • Kyrgyzstan

    Kyrgyzstan

    (KGS som)

  • Laos

    Laos

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    (EUR €)

  • Lebanon

    Lebanon

    (LBP ل.ل)

  • Lesotho

    Lesotho

    (CHF CHF)

  • Liberia

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    (CHF CHF)

  • Libya

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    (CHF CHF)

  • Liechtenstein

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    (CHF CHF)

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    (EUR €)

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    (CHF CHF)

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    (XOF Fr)

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    (SBD $)

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    (SHP £)

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    (XCD $)

  • St. Lucia

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    (XCD $)

  • St. Martin

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    (EUR €)

  • St. Pierre & Miquelon

    St. Pierre & Miquelon

    (EUR €)

  • St. Vincent & Grenadines

    St. Vincent & Grenadines

    (XCD $)

  • Sudan

    Sudan

    (CHF CHF)

  • Suriname

    Suriname

    (CHF CHF)

  • Svalbard & Jan Mayen

    Svalbard & Jan Mayen

    (CHF CHF)

  • Sweden

    Sweden

    (SEK kr)

  • Switzerland

    Switzerland

    (CHF CHF)

  • Taiwan

    Taiwan

    (TWD $)

  • Tajikistan

    Tajikistan

    (TJS ЅМ)

  • Tanzania

    Tanzania

    (TZS Sh)

  • Thailand

    Thailand

    (THB ฿)

  • Timor-Leste

    Timor-Leste

    (USD $)

  • Togo

    Togo

    (XOF Fr)

  • Tokelau

    Tokelau

    (NZD $)

  • Tonga

    Tonga

    (TOP T$)

  • Trinidad & Tobago

    Trinidad & Tobago

    (TTD $)

  • Tristan da Cunha

    Tristan da Cunha

    (GBP £)

  • Tunisia

    Tunisia

    (CHF CHF)

  • Turkey

    Turkey

    (CHF CHF)

  • Turkmenistan

    Turkmenistan

    (CHF CHF)

  • Turks & Caicos Islands

    Turks & Caicos Islands

    (USD $)

  • Tuvalu

    Tuvalu

    (AUD $)

  • U.S. Outlying Islands

    U.S. Outlying Islands

    (USD $)

  • Uganda

    Uganda

    (UGX USh)

  • Ukraine

    Ukraine

    (UAH ₴)

  • United Arab Emirates

    United Arab Emirates

    (AED د.إ)

  • United Kingdom

    United Kingdom

    (GBP £)

  • United States

    United States

    (USD $)

  • Uruguay

    Uruguay

    (UYU $)

  • Uzbekistan

    Uzbekistan

    (UZS )

  • Vanuatu

    Vanuatu

    (VUV Vt)

  • Vatican City

    Vatican City

    (EUR €)

  • Venezuela

    Venezuela

    (USD $)

  • Vietnam

    Vietnam

    (VND ₫)

  • Wallis & Futuna

    Wallis & Futuna

    (XPF Fr)

  • Western Sahara

    Western Sahara

    (MAD د.م.)

  • Yemen

    Yemen

    (YER ﷼)

  • Zambia

    Zambia

    (CHF CHF)

  • Zimbabwe

    Zimbabwe

    (USD $)

DELIVERY & ORDER TRACKING 

What country do you ship to?

For the moment in Switzerland and Europe but do not hesitate to contact us if you wish to order and you are not in the countries listed. 

What is the cost of delivery ?

Delivery is free in Switzerland and Europe.

What are the delivery times ?

For Switzerland the delivery time is 3 to 5 (working) days.
For Europe, the delivery time is 6 to 14 (working) days.
Please note that preparation times for your order may be longer during collection launches or during busy periods such as the holiday season.
When it comes to pre-order, it is necessary to refer to the date announced in the product sheet.

How to track my order ? 

An automatic shipping confirmation email with tracking number is sent to you when the package has been dropped off at the post office.

RETURNS & REFUNDS

Can I make a return?

You have a period of 14 days after receipt of your order to return your parts to us for reimbursement or credit, if they are not suitable for you. ​For any request, please write us an e-mail at hey@katoune.ch
For the return to be accepted and the refund to be accepted, your order must be returned in its original packaging, with the tag attached, the clothing unworn and unwashed.
Thereafter, you will receive an email to notify you when the refund has been made. Count approximately 7 to 10 working days to allow time to process your return package. Note that the reimbursement of an order paid for with an e-gift card, a gift card or a credit note will be automatically carried out with a credit note.
The cost of sending your package back is your responsibility.

Can I exchange an item?

No, exchanges are not possible. We invite you to reorder on the e-shop and return the items that do not match.

Can I get reimbursed?

You can get a refund if your order does not suit you. We invite you to write to us at hey@katoune.ch
However, items returned without tags, damaged, soiled or already worn will not be refunded.
The refund will be made within a maximum of 15 days after receipt and inspection of your item on our premises.

PAYMENT

How can I pay?

You can pay by credit card (Visa, Mastercard) and by Paypal.

Is the payment secured ? 

Payment is secure and is made through us Stripe. We are committed to respecting your data and never keeping or reusing your banking information. 

When will I be charged for my order? 

The debit will be made upon validation of your order.

CONTACT US 

How to contact you?

We will be delighted to be able to exchange with you via the email address hey@katoune.ch or directly via our social networks, Facebook or Instagram, the links of which you will find at the bottom of the page.

Use rows to highlight unique features,
sizing information,
or other sales information.

Use rows to highlight unique features,
sizing information,
or other sales information.

Use rows to highlight unique features,
sizing information,
or other sales information.

Use rows to highlight unique features,
sizing information,
or other sales information.

Use rows to highlight unique features,
sizing information,
or other sales information.

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